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Introduction

These developer docs help you understand how to add Bento to your app so you can launch in-product onboarding, activation, and engagement experiences.

Like all docs, these are a work-in-progress and we'd appreciate any feedback or suggestions. You can reach us at [email protected]

What is Bento?

Bento is an in-product everboarding platform.

  • Everboarding encompasses new customer onboarding, new user onboarding and activation, and full lifecycle activation
  • To do this well, experiences must be relevant, personalized and not spammy
  • That's why Bento allows you to embed elements inline which has an added benefit of inheriting styles from your page
  • Finally, the data attributes and events that you pass into Bento (either directly or via integrations), allows you to target users and accounts with the most relevant experiences, as well as track progress with confidence.

Key concepts

  • accounts: accounts present the companies that your users work at. This is what allows you to easily create company-level onboarding experiences, or run split tests that are split by company
  • accountUsers: accountUsers are the people who work at these companies and likely map to the "users" in your org