In B2B SaaS, onboarding isn’t about getting a user to click “next” 10 times.
The most effective user onboarding paints a clear path of how to get to value, and allows the user to choose their own adventure.
Dynamically update guides based on user selections.
When "role" isn't enough to tell you why a user has logged in.
Automatically complete steps when the user has taken the action.
*not a typo