Scale customer onboarding
Don't make customers wait for a call to get started
- Embed the checklist in-app to keep users coming to your app, not some other tool.
- Make it easy for customers to take action directly, and track progress automatically.
- Create a “multi-player” experience with account-checklists (not just user-checklists).
Know when users make progress via Email and Slack notifications.
See which tasks a customer has completed (and who did it).
Tailor guides per account
Customize steps and even complete them on behalf of customers.
"Bento allows me to scale myself and the team. Having this automated and set-up so users login and get help right away has saved at least 2 hours per SMB customer. Our customers experience it as part of the product."
Scaled Customer Success, Ashby
Read the case study